Happy Chap Clothing | Stay Happy

FAQ

Browse F.A.Q. Topics

Data Handling

  • What will you do with my information?
    We take security of our customers information very seriously. We do not store credit card details nor do we share customer details with any third parties.

Payment

  • Do I need a PayPal account to make a payment?
    PayPal does not require an account to make a purchase. If your credit/debit cards are already secured by a PayPal account they will ask you to login to make the purchase.
  • What forms of payment do you accept?
    We accept all major credit and debit cards, including MasterCard, Visa and Maestro. Payment are processed by our payment partner PayPal.

Returns

  • What’s your returns policy?
    We want you to be 100% happy with your order but if for some reason you're not we are happy to exchange or refund any items that are unworn. Simply contact us and we will be more than happy to help you out. For hygiene reasons, certain items cannot be returned, unless they are faulty. If your item is faulty, we will refund the item or send out a replacement at no additional charge.

Shipping

  • How much does shipping cost?

    UK

    Special Delivery - £4.95 Estimated Arrival: 2-3 Working Days
    Free Delivery Estimated Arrival: 3-5 Working Days

    EUROPE

    Standard - £10.00 Estimated Arrival: 4-7 Working Days

    INTERNATIONAL

    USA - £15.00 Estimated Arrival: 7-14 Working Days
    ROTW - £15.00 Estimated Arrival: 7-20 Working Days
  • When will my order ship?
    We send orders out Monday - Saturday excluding UK public holidays.
  • Do you ship worldwide?
    Yes, we ship worldwide. Please select your country in the checkout process.
  • How long will delivery take?

    UK

    Special Delivery - £4.95 Estimated Arrival: 2-3 Working Days
    Free Delivery Estimated Arrival: 3-5 Working Days

    EUROPE

    Standard - £10.00 Estimated Arrival: 4-7 Working Days

    INTERNATIONAL

    USA - £15.00 Estimated Arrival: 7-14 Working Days
    ROTW - £20.00 Estimated Arrival: 7-20 Working Days

Shopping

  • Do I need to register before I can make a purchase?
    Our website does not require an account to make a purchase, and nor will we ever force you to make an account.
  • What are the advantages of registering?
    Some of the advantages are that you can keep a history of your orders, ensure a quicker checkout process on future orders and register multiple addresses.
  • How do I order?
    Select your size, select ADD TO SHOPPING BAG, Continue shopping or select PROCEED TO CHECKOUT when hovering over your cart. Fill out you shipping details then pay through out payment client Paypal (you don't need to have a Paypal account to pay through Paypal).
  • When will sold out items be restocked?
    Follow us on social networks and/or join our mailing list to be updated on all new and restocked items. All links in the footer of our website. Alternatively, you can email us here.

Size Guide

  • Size Guide

    Sizes are approximate and may vary slightly. Sizes shown in cm

    Range: Happy Chap/Chap

    Size Width Length
    S 49 70
    M 53 72
    L 56 75
    XL 61 77

    Range: HC

    Size Width Length
    S 48 71
    M 52 73
    L 55 75
    XL 58 77